Most governments are pushing transparency and anticorruption agenda and are actively encouraged the reporting of any misconduct, abuse, bullying and fraud.
Unfortunately the tools given to staff to report these issues are not easy to use or trusted. Most staff in these situations are reluctant to make any kind of report because of fear of retaliation and dismissal.
It is well documented that many government whistleblowers have suffered severe consequences but this is slowly changing and with legislation like the EU Directive 2019/1937 – Whistleblower protection, staff will feel a lot more secure in coming forward anonymously.
HaYa Org with HaYa Chat offer a simple and effective solution
For internal use
Government departments can sign up to HaYa Org and have QR codes for specific departments.
These QR codes can be displayed on their intranet and posters located in appropriate locations around the department for internal reporting.
This allows any government employee to scan the QR code and within seconds they can be in a live chat with the specific department, without having to disclose any personal information as HaYa Chat app doesn’t require any registration.
For public use
The department can aslo create accounts for public facing QR codes to allow the public to contact the department anonymously.
Benefits of HaYa
The benefit for the individual scanning the QR code is that their identity is protected and they can make contact at any time giving them freedom and confidence to make contact.
The benefit to the department is that they are able to take their time chatting with the person allowing for productive discussions and quickly eliminate frivolous claims.
With HaYa Org you can have multiple administrators manning the system where incoming chats are distributed amongst them. This allows the department to scale up depending on traffic.
HaYa Org can be set up in minutes allowing for quick deployment of QR codes. Try HaYa Org for free with no obligations and test it internally by getting your staff to scan the QR code and chat with you.