Support groups and charities offering mental health support, victim support and social support are invaluable services to society.
The method most people contact these support groups and charities is via telephone but society is changing and many people prefer to chat via a chat app.
The benefit of chatting via a chat app is that the conversation can carry on for days, weeks and months with the convenience of being able to contribute at any time.
The issue with a lot of people that are seeking help is that they want to be anonymous and do it discreetly. This could be for many reasons ranging from being in a vulnerable position or fear of being stigmatised.
HaYa Org with HaYa Chat offer a simple and effective solution
Anonymous public support
Support groups and charities can sign up to HaYa Org and have QR codes for specific issues.
These QR codes can be displayed on their website, printed leaflets and posters located in appropriate locations.
This allows any person to scan the QR code and within seconds they can be in a live chat with support staff, without having to disclose any personal information as HaYa Chat app doesn’t require any registration.
Benefits of HaYa
The benefit for the individual is that their identity is protected and they can contact the support line any time.
The benefit for the support staff is that they are able to take their time to interact with the person and be able to help them over an extended period of time.
With HaYa Org you can have multiple administrators manning the system where incoming chats are distributed amongst them. This allows the organisation to scale up depending on traffic.
HaYa Org can be set up in minutes allowing for quick deployment of QR codes. Try HaYa Org for free with no obligations and test it internally by getting your staff to scan the QR code and chat with you.
With some types of support groups HaYa Org is given free of charge. Please contact us to find out more.